December 20th, 2013
This painting was completed about a month ago. However, our customer did not approve of it until yesterday. At the same time, we got the feedback from the inbox that:
Thanks so much!!! Love it!!
Thank you for fixing the painting until I was satisfied! You have great customer service!!”
At Portrait Painting, we stand by our work and that’s why we offer a 100% satisfaction guarantee. If you aren’t completely satisfied with your portrait, you don’t pay a dime. It’s that simple. So we will fix the painting until you are satisfied with it.
When she previewed the first proof, she told me that “My daughters face (specifically, nose and mouth) do not look like the photo. Please fix that area. ” Then we arranged to modify.
We got feedback from the updated image that” I’m still not satisfied with my daughter’s face. I’ve shown three other people the painting and they all agree that it does not look like her. Please communicate this to the artist. ” Again, we compared the portrait with the original photo, and communicated the changes to our artist to refine.
However, the mother still were not satisfied with it looking at the third image. She said: “The space between the nose and eyes is too wide and her nose still looks too wide.” We studied the words and painting and communicated with our artist how to change the portrait to what the customer want it to be. In our view, the painting is already on a very good likeness. Then the artist tried to correct her face again.
Finally, we got the agreement. “Thanks so much!!! Love it!!”, the mother said.
Let’s have a look at our painting :
The original photo the painting based on: